Read Hasting needs to read the new Steve Jobs Bio ...

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When describing his period of exile from Apple — when John Sculley took over — Steve Jobs described one fundamental root cause of Apple's problems. That was to let profitability outweigh passion: "My passion has been to build an enduring company where people were motivated to make great products. The products, not the profits, were the motivation. Sculley flipped these priorities to where the goal was to make money. It's a subtle difference, but it ends up meaning everything."
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Netflix has made this mistake.  They originally were focused on providing a service, solving a problem and had a passion for what they did.   They have just fallen over the cliff in pursuit of profit, not great product.

	gdt
	10/25/2011